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Privacy Policy

Effective Date: May 1, 2025  ·  rapidhazop.com

1. Introduction

RapidHAZOP ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit rapidhazop.com (the "Site") or use our Services.

By using the Site, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Information You Provide

We collect information you voluntarily submit through our forms, including:

  • Trial request form: name, email address, company name, country, role, industry, and any other details you choose to provide
  • Contact form: name, email address, subject, and message content

This information is stored securely in our database and is used solely for the purposes described in Section 3 below.

2.2 Automatically Collected Information

When you visit the Site, we may automatically collect certain technical information, including:

  • IP address and general geographic location
  • Browser type and version
  • Pages visited and time spent on the Site
  • Referring URLs

This information is collected through cookies and similar tracking technologies as described in Section 4 below.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To send you your trial license key and activation instructions
  • To communicate with you about your trial or subscription, including renewal reminders and upgrade notifications
  • To respond to contact form submissions and provide customer support
  • To send you relevant product updates, new feature announcements, and promotional offers related to RapidHAZOP (you may opt out at any time)
  • To analyze Site usage and improve our Services
  • To comply with legal obligations

We will not use your information for any purpose that is incompatible with these stated purposes without your consent.

4. Cookies

We use cookies and similar tracking technologies on the Site. Cookies are small text files placed on your device that help us recognize you and improve your experience.

4.1 Types of Cookies We Use

  • Essential cookies: Required for the Site to function correctly
  • Analytics cookies: Used to understand how visitors interact with the Site (pages visited, time on site). We use StatCounter for this purpose.
  • Preference cookies: Used to remember your settings and preferences

4.2 Managing Cookies

You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Site. By continuing to use the Site without changing your cookie settings, you consent to our use of cookies as described in this policy.

5. Data Sharing and Disclosure

We do not sell, rent, trade, or otherwise transfer your personal information to third parties for their marketing or commercial purposes.

We may share your information only in the following limited circumstances:

  • Service providers: We use trusted third-party providers to operate the Site and deliver the Services (such as our hosting provider, email delivery service, and payment processor). These providers have access to your information only as necessary to perform their functions and are contractually obligated to protect it.
  • Legal requirements: We may disclose your information if required to do so by law, or if we believe in good faith that such disclosure is necessary to comply with legal obligations, protect our rights, or prevent harm.
  • Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.

We do not share your data with any third parties for advertising or tracking purposes beyond what is described in this policy.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, or as required by law. If you wish to have your data deleted, please contact us through the contact form at rapidhazop.com/contact and we will process your request promptly.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our database is hosted on Supabase with industry-standard security controls.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

8. Third-Party Links

The Site may contain links to third-party websites, including our training partners and payment provider. These sites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review their privacy policies before providing any information.

9. Children's Privacy

The Services are intended for professional use and are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

10. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete your data, and the right to object to or restrict certain processing. To exercise any of these rights, please contact us through the contact form at rapidhazop.com/contact.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy periodically. Your continued use of the Site after any changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us through the contact form at rapidhazop.com/contact.

RapidHAZOP

Professional HAZOP study software for process safety engineers. A product of Abhisam Software.

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